Returns & Exchanges Due to the personal and handcrafted nature of our products, all sales are final. For safety and hygiene reasons, we cannot accept returns or exchanges on bath and body items once they have left our studio.

However, your experience is our priority. If your order arrives damaged or if there is an error with your shipment, please contact us at freeandflora@gmail.com within 48 hours of delivery so we can make it right.